Expertise
Business Intelligence
Be an insight-driven organization. Make decisions with timely, accurate information. Our Business Intelligence practitioners lead the way in combining technology and BI tools with business process best practices to deliver real-time intelligence.
Enabling the Insight-driven Organization
BI Strategic RoadMap
Learn about Optimum's
BI Strategic Roadmap
Expertise Details
Whether implementing a new BI strategy, improving an existing BI implementation, or assessing the value that BI can bring to your organization we can help you architect a comprehensive BI program throughout the entire enterprise.
Optimum has helped organizations increase the efficiency and effectiveness of their business processes through better decisions in the following areas:
| Enterprise Analytics | :: | Customer interactions and trends |
| Sales Analytics | :: | Full pipeline visibility for accurate forecasting |
| Service and Contact Center Analytics | :: | Service trends to drive efficiency gains and lower costs |
| Marketing Analytics | :: | Campaign results and ROI |
| Financial Analytics | :: | Intra-period information on financial statement conditions without having to perform consolidations or wait for books to close |
| SCM and Supplier Analytics | :: | Inventory levels and velocities at any storage location to maintain product availability and minimize invested working capital |
| HCM/Workforce Analytics | :: | The key factors that drive employee productivity and increase organizational performance |
| :: | Increase retention levels, reduce hiring and recruitment costs, and reduce time required to produce statutory reports |
A Strong BI Foundation
Our BI practitioners understand that obtaining high quality information requires a combination of technology/tools, process improvements, and data quality standards. We begin by asking intelligent yet basic questions to form the BI foundation, conduct a thorough examination leveraging this BI foundation, and then build your solution based on those answers.
Establishing Your Optimal BI Path
Roadmaps define project phases, timelines, resources, and activities that will be required to implement your BI solution, delivering a cost-effective, rapid, and clear picture of your tactical approach to BI. This roadmap also provides documented and defined descriptions of tools, system changes, process changes, data quality activities, and resulting culture changes.
Optimizing Your BI System Framework
We’ll identify: how data would optimally be accessed from your data source systems; whether or not to centralize data in a single source of truth; how technology and business processes will convert data into intelligent information; how information will be delivered to your users; what tools will be needed to administer the solution and to improve data quality; and the infrastructure required to support the entire solution.
A Comprehensive BI Solution Approach
Whether your solution requires implementation of 3rd party technologies, changes to your existing systems, new custom tools, or any combination of these, Optimum’s technical and functional BI practitioners come fully equipped to deliver a comprehensive business and system solution.
